FAQ
Frequently Asked Questions
🔒 Trust and Confidentiality
Q: Why are client logos not displayed on your site?
A: Client confidentiality is paramount. We operate under strict, comprehensive Non-Disclosure Agreements (NDAs) for all projects, especially those involving proprietary data, clinical protocols, and AI architectures. Our commitment to client anonymity is absolute, reflecting the high-stakes nature of our work.
🔬 Scope and Expertise
Q: Are you exclusively a medical copywriting agency?
A: No. While we deliver high-precision medical content, our core competence is the integration of clinical logic with digital architecture. We are equally specialized in engineering structured databases, regulatory logic validation, and building custom AI RAG systems. We provide solutions at the intersection of science, data, and communication.
Q: Do you work with both Health Care Professionals (HCPs) and patient-facing content?
A: Yes. We deliver content across the entire spectrum, from complex, evidence-based long-reads and CME programs for clinicians, to simplified, compliant patient education materials and marketing communications.
⚙️ Methodology and Quality Guarantee
Q: How do you guarantee clinical accuracy and eliminate AI 'hallucinations'?
A: We employ a rigorous, evidence-based methodology that subjects all content and data structures to multi-stage clinical review. For AI projects, we architect the RAG knowledge base using only validated, structured source data to guarantee that outputs are scientifically sound and compliant.
Q: Are you familiar with EU regulatory requirements (e.g., GDPR, EMA guidelines)?
A: Yes. As an EU-based consultancy, we operate with a thorough, practical understanding of GDPR and the rigorous compliance standards required by EMA and other European medical and pharmaceutical regulatory bodies.
🤝 Engagement and Process
Q: What is the process for beginning a high-value project?
A: All engagements begin with a Strategic Inquiry or a scheduled AI Architecture Audit session to define the project scope, assess required clinical rigor, and determine the risk profile. Based on this audit, we provide a detailed, fixed-price proposal tailored to your needs.
Q: Do you work only with Big Pharma?
A: We primarily serve Big Pharma and serious MedTech enterprises where the cost of error is highest. We also partner with smaller, innovative HealthTech startups requiring highly structured, high-compliance data and content solutions.